TRAIL RIDER TRAILERS (NZ)

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TRAIL RIDER TRAILERS GENERAL QUESTIONS & ANSWERS

   

We are now the New Zealand Agents for Trail Rider Trailers. HIGH QUALITY USA Built horse, bike & utility trailers made to meet NZ requirements & provide safety & comfort for everything valuable you need to transport. 

Trail Rider & Road Rider Trailers are exceptionally high quality. Built tough on steel frames (coated with rust inhibitor epoxy) to stand up to NZ conditions.  All production is  in house including  gorgeous timber living quarters.  This enables consistent, hands on  quality control.

Innovative ideas provide a level of comfort and features not often available at a realistic price. Trail Rider Trailers have been enjoyed by many celebrities for a reason!  If you, like us, are looking for a comfortable, well appointed and versatile trailer we have the answer - we did the research and we did the comparisons. 

We visited the Indiana factory & saw the quality before becoming NZ agents for Trail Rider & Road Rider. Our Family business, JWB is a well established & respected NZ Engineering Company.  We have the knowledge and experitise to eliminate concerns  with overseas manufacturers, importation, certification & warranties! 

All trailers  made to order no stock less cost to you!

Trailers come with options to meet  individual taste & requirements. 

Below are some commonly asked questions.  If you require further information please feel free to telephone or email us.  We would be happy to provide additional information, prices, brochures or to discuss your requirements.

Want a gooseneck or larger  trailer  need a bigger tow vehicle? –  we can  help locate in the US & convert your F250 to right hand drive!

PHOTO'S NOW UPLOADED IN NEW ALBUM FOR TRAIL RIDER.  

 

GENERAL QUESTIONS AND ANSWERS

 ARE THE PRICES INCLUSIVE OF GST AND ARE THERE ANY HIDDEN COSTS?

There are no hidden costs.  ALL prices quoted by us are for an on the road trailer and inclusive of GST.

ARE TRAIL RIDER TRAILERS COVERED BY A WARRANTY?

Yes. The Living Quarter areas are covered by a one-year warranty through the US Manufacturer.  The frame is covered by a 3-year warranty.  The appliances are individually covered by manufacturers standard warranties.  Neglect, accidental damage, wear and tear and normal exclusions apply.  All information will be provided with trailer.

WHAT CHECKS HAVE BEEN DONE ON TRAIL RIDER TRAILERS?

All Trail Rider Trailers imported by JWB have been designed to comply with New Zealand specifications and regulations.  Trailers will undergo an extensive quality control inspection before being released by Trail Rider, USA and a further pre delivery inspection prior to leaving our New Zealand Engineering Company. 

IF I HAVE QUESTIONS OR NEED INFORMATION CAN I CONTACT JWB, THE NEW ZEALAND AGENTS.

Yes please feel welcome.  We are an established, family owned New Zealand Engineering Company and are proud to be the agents for Trail Rider and Road Rider Trailers.

IF I HAVE SPECIFIC REQUIRIEMENTS FOR MY NEW TRAILER CAN I ALTER THE FLOOR PLAN AND MAKE ADDITIONS?

Yes. Both the interior & exterior of Trail Rider Trailers are manufactured at their factory in Indiana.  While most other manufacturers send their trailers to outfitters Trail Rider maintain complete control over their product.  This provides flexibility for you the purchaser. Additional cost may apply to non standard items and alternations. 

IS THERE A COST FOR COLOUR AND FABRIC OPTIONS?

No.  You can choose any of the exterior colours available from our samples at no extra charge!  Fabric, Formica and timber options are also provided to customise your trailer!  (Some options e.g Ostrich may attract an addition cost). I would be happy to guide you in your choices to personalise your trailer.  I hold a Diploma in Interior Design.

CAN I GET GRAPHIC’S ON THE EXTERIOR OF MY TRAILER?

Yes. We can organize this to your instructions.  An additional cost will apply.

WHAT ARE THE TERMS IF I ORDER A TRAILER?

We will provide a quote after discussing your requirements in detail.  Prior to placing an order we must receive a 50% deposit.  The final 50% will be payable on delivery of your trailer.  

WHAT HAPPENS IF MY SITUATION CHANGES AFTER I HAVE PAID MY DEPOSIT BUT BEFORE I TAKE DELIVERY OF MY NEW TRAILER?

Your deposit is non refundable.  On receipt your deposit will be forwarded immediately to Trail Rider, USA to secure a place in their production schedule.  However we do appreciate situations occasionally change unexpectedly.   Therefore, we will make every effort to quickly on sell your trailer to another customer.  Upon receiving a deposit from an alternative purchaser we will refund any monies paid by you less 10%.  This will be retained to cover additional expenses such as advertising or altering your personal build specifications.

THE US DOLLAR IS CONSTANTLY FLUCTUATING.  WILL THERE BE ANY INCREASE IN COSTS TO ME?

We guarantee the quote provided will not alter once we have received the 50% deposit.  However your order must be confirmed and the deposit paid within one week of receiving our quote.

WHO INSURES THE TRAILER IN TRANSIT?

We will organize and pay for the trailer to be insured while in transit.  You will be responsible for insurance as soon as you have taken delivery of your new Trail Rider Trailer.

HOW LONG DO I HAVE TO WAIT FOR MY TRAILER AFTER PAYING MY DEPOSIT?

As a guideline Trail Rider Trailers require a minimum of approximately 4 weeks from receipt of deposit to manufacture your trailer.   The shipping from Indiana to New Zealand (ex Los Angeles) takes approximately 5 weeks (minimum).  Please allow an additional 2 weeks for JWB Engineering to register, certify and install New Zealand specific items (for example lighting and solar panels) and to carry out the final pre delivery inspections.   We will maintain communication and provide photos during the build process.

WHERE DO I COLLECT MY NEW TRAILER?

Your trailer will be ready and waiting for you after it has completed the final pre delivery quality control check at our factory in East Tamaki, Auckland.  We will go through the operation instructions for your new trailer and its appliances, provide handbooks, two full sets of keys and warranty forms with the delivery.

 

2013 DIXIE STAR BUMPER PULL LIVING QUARTER TRAILERS by Trail Rider Trailers USA

 

ARE THERE ANY ROAD USER CHARGES ON TRAIL RIDER ONE AND TWO HORSE BUMPER PULL TRAILERS?

No. Road user charges only apply to vehicles over 3.5 tonne (3,500 Kg’s) gross laden weight and all vehicles powered by an untaxed fuel.

DO I NEED AN HT DRIVERS LICENCE TO TOW THESE TRAILERS?

No.  As long as the total weight of trailer and towing vehicle do not exceed 6,000 kg’s you can drive a combination on your Class 1 Drivers Licence

WHAT VEHICLE CAN I USE TO TOW A TWO HORSE BP LQ TRAILER?

Any vehicle manufactured to tow up to 3,500 kgs.

ARE THERE ANY OTHER SPECIAL REQUIREMENTS FOR THE TOW VEHICLE?

Yes.  You will require a Brake controller to be fitted to your vehicle.  These can be installed by your Auto Electrician at an approximate cost of $500-00.  We suggest you contact him for an accurate quote.

WHEN PACKING AND TRAVELLING ARE THERE ANY SPECIAL CONSIDERATIONS WITH A LIVING QUARTER BUMPER PULL TRAILER?

Trail Rider Trailers provide a comprehensive manual outlining correct operational procedures.  Every trailer includes, as standard safety features and monitors for your peace of mind.  However normal checks should always be carried out prior to departure. Appliances, taps, gas etc should be turned off.  If your trailer includes a drop down side your  bedding should be removed prior to securing and locking the exterior in  place for travel.  It is a simple and quick task to set it up again after arriving at your destination!

WHAT IS THE DRY WEIGHT OF TRAIL RIDERS AVERAGE 2 HORSE BUMPER PULL WITH LIVING QUARTERS?

Quality Trail Rider Living Quarter Bumper Pulls such as the new demo trailer weigh approximately 2 tonne dry weight (trailer weight when empty).  This allows approximately 1 ½ tonne for horses and gear.  As with most well appointed Living Quarter Trailers you should be sensible when packing to insure you are within the weight restrictions imposed by the Authorities.  For example water is provided at most venues and therefore we suggest your trailer is filled on arrival rather than prior to departure.

 THE DEMO TRAILER IS DESIGNED TO COMFORTABLY TRANSPORT ONE HACK AND ONE SMALLER HORSE.  IS THERE A SIMILAR TRAILER FOR MY TWO LARGER HORSES? 

Yes!  By extending the trailer length slightly we are able to offer a two horse Bumper Pull Trailer capable of travelling two larger horses while still providing a comfortable and well-equipped Living Quarters.  Trail Rider have designed a floor plan to accommodate two larger horses without compromising the quality while still working within the stringent weight restrictions for New Zealand Light Trailers.

CAN I ORDER A TRAILER CABABLE OF CARRYING MORE HORSES THAN THE 2 HORSE BUMPER PULL TRAILERS?

A larger trailer, capable of carrying more horses is possible, however the cost of shipping and the cost to manufacture will increase.  You are more than welcome to enquire about the extensive options available in Trail Rider Gooseneck Trailers.  A Gooseneck is capable of transporting a larger number of horses and will enable you to consider an even more spacious and elaborate living Quarters! You will require a Heavy Vehicle Licence and your towing vehicle must be suitable and be equipped with the correct hitch. We would be happy to discuss the most viable alternative to meet your needs.

The 2013 Dixie Star range of Bumper Pull Living Quarter Trailers are an easy to tow one of two horse trailer designed to comfortably transport you and your horses without compromising quality.  

They are designed to provide a level of comfort and detail not normally available in New Zealand at a competitive price.  Trail Rider have specifically designed these trailers to fit into a container for safe shipping at the most economical price.  Trail Rider have included as many extra's as they realistically can while working within the stringent weight regulations for a New Zealand Light Trailer.  

Please Compare the on road costs to larger trailers that offer similar features.

No HT required if towing with most readily available vehicles!

 

IS THIS DEMOSTRATION TRAILER FOR SALE?

Not wanting to wait?  Yes you can purchase our demonstrator Trail Rider Trailer.  It is available now and includes many additional features.  This trailer represents great value for money. 

ANYTHING WE HAVENT ANSWERED?

 Please feel free to ask. 

 

 

 

 

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